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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Alexander

February 26, 2026

5  out of  5
rating by Kevin Alexander
"Robert Was Very Helpful & He Helps Me Out Every Time I Come In For Help. Jeff Is Very Helpful Also."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Marks’s Team. "
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Tyler Igneczi

February 24, 2026

5  out of  5
rating by Tyler Igneczi
"Robert at State Farm has amazing talking skills making him great talk with. He explained everything clearly if any questions were brought up. Highly recommend."
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ava tognetti

February 24, 2026

5  out of  5
rating by ava tognetti
"Andrew was awesome"
We responded:
"Ava thank you for your 5 Star review!! "
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Rigoberto Gonzalez

February 9, 2026

5  out of  5
rating by Rigoberto Gonzalez
"Robert was very Hel full wirh the entire clima process"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Marks’s Team here in Pinole . "
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Juvy Rodesno

February 3, 2026

5  out of  5
rating by Juvy Rodesno
"Robert was very helpful would have gone with policies but premiums were too high"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Marks’s Team. "
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Pichet Chaysawat

January 30, 2026

5  out of  5
rating by Pichet Chaysawat
"Robert was very helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ozzkar Valladares.

Ozzkar Valladares.

January 20, 2026

5  out of  5
rating by Ozzkar Valladares.
"Robert has great service skills and was helpful answering all my questions and concerns"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Ozzkar, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Marks’s Team—we are always here to help! "
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Terrance Mccants

January 19, 2026

5  out of  5
rating by Terrance Mccants
"Whenever Robert assisted me he gave excellent service"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Brianna Rivas

December 24, 2025

5  out of  5
rating by Brianna Rivas
"Very helpful, was easily able to handle my request. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Treelord

December 10, 2025

5  out of  5
rating by Treelord
"Accounting Armador who helped me out was really helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sou Fou Saechao

December 9, 2025

5  out of  5
rating by Sou Fou Saechao
"Robert was great very info"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Russell Haig

December 8, 2025

5  out of  5
rating by Russell Haig
"Excellent Service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Lambie

December 3, 2025

5  out of  5
rating by Linda Lambie
"Robert was so helpful and knowlegeable. He responded quickly to my request, and explained all of the updating for my homeowner's policy. Thanks so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Francine gallino

December 1, 2025

5  out of  5
rating by Francine gallino
"Robert makes it easy to do business. Thank you!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Felipe Mantilla

November 20, 2025

5  out of  5
rating by Felipe Mantilla
"Robert was very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Iva Kaewprasert

November 20, 2025

5  out of  5
rating by Iva Kaewprasert
"Robert was great in helping us with our insurance needs. Thank you Robert!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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joe igneczi

November 20, 2025

5  out of  5
rating by joe igneczi
"Rob was awesome, his quotes were right on what I was expecting"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jana Oliver

November 6, 2025

5  out of  5
rating by Jana Oliver
"Jeff has been so helpful and responsive to our inquiries. We can always count on him for expert guidance."
We responded:
"Thank you for your 5-star review! We strive to give great service and fast response. "
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Elsie MacCracken

August 27, 2025

5  out of  5
rating by Elsie MacCracken
"Jeff Marks has been my agent for almost 7 full years. He is professional, friendly, listens to my concerns very well and offers helpful guidance."
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Paul Haynes

May 14, 2025

5  out of  5
rating by Paul Haynes
"Fredy Castro provided excellent customer service. He is one reason I have continued to have State Farm insure my three cars, my Condo and have Earthquake insurance. He is a credit to your organization and deserves a raise and promotion."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Camila Acevedo Cote

March 5, 2025

5  out of  5
rating by Maria Camila Acevedo Cote
"Muy buen servicio"
We responded:
"Thank you for your 5-star review! We appreciate you reviewing our service!!!!"
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Josaim Moreno

February 24, 2025

5  out of  5
rating by Josaim Moreno
"This individual is consistently helpful and an excellent conversational partner. He possesses a relaxed demeanor, making interactions enjoyable, and I highly recommend engaging with him."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Polo’s Mama

January 7, 2025

5  out of  5
rating by Polo’s Mama
"Jeff Marks has always been an agent you want to work with. He handles all your issues promptly and efficiently. His assistant Estefania abides by the high bar of professionalism Mr. Marks sets by. Thanks from Fe Gibbons."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Luis Velazquez

December 5, 2024

5  out of  5
rating by Luis Velazquez
"Is much better the price of State Farm very very nice customer service The person they help me she is so professional his name is Mercedes thank you!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Adam Debussy

November 25, 2024

5  out of  5
rating by Adam Debussy
"This is an insurance company that actually cares! Rob specifically has been awesome to work worth. Great attitude and unbelievably helpful. Can't say enough positive things about this location. Thank you to the entire Jeff Marks team!"
We responded:
"Thank you for your 5 Star review!! My team and I are grateful for the kind words about our service. "