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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shaquan Robinson

August 7, 2026

5  out of  5
rating by Shaquan Robinson
"super helpful in getting me good insurance and coverage that I felt comfortable with"
We responded:
"Hi Shaquan, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pinole.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jeff Marks "
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Leonardo Chininin

August 7, 2026

5  out of  5
rating by Leonardo Chininin
"No soy de comentar pero el agente Israel , muy genial , cosas directas una buena explicación excelente trabajo , ya estaba pensando irme a otra aseguranza más barata pero si tiene razón state farms es la mejor opción para la decisión que tendré a futuro de agregar un nuevo carro de dealer , así que muy buen trabajo aquí"
We responded:
"Leonardo, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pinole. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jeff Marks and Team "
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Maria Camila Acevedo Cote

August 7, 2026

5  out of  5
rating by Maria Camila Acevedo Cote
"Muy buen servicio"
We responded:
"Thank you for your 5-star review! We appreciate you reviewing our service!!!!"
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Michael Lowenstein

August 3, 2026

5  out of  5
rating by Michael Lowenstein
"I highly recommend Jeff Marks State Farm agency. They are always friendly, professional and organized."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Mike Redmon

July 30, 2026

5  out of  5
rating by Mike Redmon
"Estefania is very helpful and a pleasure to work with!"
We responded:
"Mike, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Julio Iglesias

July 30, 2026

5  out of  5
rating by Julio Iglesias
"I had an excellent experience working with Rosemarie at State Farm! She was incredibly professional, knowledgeable, and patient throughout the entire process of helping me with my car insurance. She took the time to explain all of my coverage options, answered every question I had, and made sure I found the best policy for my needs and budget.

Her customer service was outstanding, and she made what can sometimes be a stressful process feel simple and easy. I truly appreciate her honesty, responsiveness, and dedication to helping her clients. If you're looking for someone who genuinely cares and provides exceptional service, I highly recommend Rosemarie at State Farm!"
We responded:
"Thank you for your 5 star review!!! Glad we can help!!!"
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Louis Thomas

July 30, 2026

5  out of  5
rating by Louis Thomas
"Israel gave me excellent service, highly respectful and knowledgeable about the vehicle. I drive a nice conversation. I think he deserves a raise."
We responded:
"Thank you for the 5-star review of Jeff Marks’s team - we really appreciate your kind words! "
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Luis Flores

July 28, 2026

5  out of  5
rating by Luis Flores
"Rosmary was Very nice and helpful"
We responded:
"Thank you so much for your wonderful feedback of us here at Jeff Marks’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jeff Marks’s Insurance Team "
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Francisco Ballon

July 28, 2026

5  out of  5
rating by Francisco Ballon
"The agent who helped me resolve my inquiry immediately. Super effective and kind"
We responded:
"Hi Francisco, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jeff Marks, Your State Farm Agent "
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Philip Chang

July 27, 2026

5  out of  5
rating by Philip Chang
"Robert is always very helpful when I need assistance with all my policy matters"
We responded:
"Philip, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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M Datti

July 24, 2026

5  out of  5
rating by M Datti
"Straightforward and very reasonable. Must love an agency that’s providing great coverage without aiming to empty your pockets. Thanks Israel!"
We responded:
"Thank you so much for the 5 stars, M! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Marissa Sopp

July 24, 2026

5  out of  5
rating by Marissa Sopp
"Israel was wonderful and very informative"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pinole insurance team. "
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jonathan orozco

July 18, 2026

5  out of  5
rating by jonathan orozco
"5 stars all around"
We responded:
"jonathan, thank you for the amazing review! Our Pinole insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jeff Marks, your State Farm Agent "
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Jonathan Orozco

July 17, 2026

5  out of  5
rating by Jonathan Orozco
"jeff’s the man"
We responded:
"Thank you so much for the 5-star rating, Jonathan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jeff Marks "
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yolanda norwood

July 16, 2026

5  out of  5
rating by yolanda norwood
"The experience is great. They’re very attentive on my needs and I want to take the whole team for helping me do this process."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ademir Bernardez

July 16, 2026

5  out of  5
rating by Ademir Bernardez
"Roberto era muy bueno! GIVE HIME MORE MONEYA"
We responded:
"Thank you so much for your wonderful feedback of us here at Jeff Marks’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jeff Marks’s Insurance Team "
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Carol Archie

July 3, 2026

5  out of  5
rating by Carol Archie
"Agent Mark's, customer service representative (s) are very helpful whenever I call into the office and they have great customer service skills."
We responded:
"Thank you for the fantastic review, Carol! We are always here to help with your insurance needs here in Pinole . "
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Omar

July 1, 2026

5  out of  5
rating by Omar
"Helpful, quick, and to the point. If you need insurance, Jeff and his team are who you can count on!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Marks’s Team. "
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Mark Foreman

June 26, 2026

5  out of  5
rating by Mark Foreman
"Robert is always attentive to my needs when ever I need assitance"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jeff Marks’s Team! We deeply appreciate your kind words here in Pinole . "
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Abbas Ahmady

June 23, 2026

5  out of  5
rating by Abbas Ahmady
"Robert is an awesome agent! He went above and beyond to help us and gave us a lot of valuable tips about our insurance policy. If you're looking for great service, definitely ask for him!"
We responded:
"Thank you for taking the time to leave such a great review, Abbas. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Reina Roberts

June 19, 2026

5  out of  5
rating by Reina Roberts
"Very pleasant person to talk to ."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeff Marks’s Team. "
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John Austin

June 17, 2026

5  out of  5
rating by John Austin
"Called for a simple request, less than 5 minutes later, request was completed. Can't ask for more than that."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Marks’s Team. "
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Jessica Redditt

June 10, 2026

5  out of  5
rating by Jessica Redditt
"I always have an outstanding experience with Jeff Marks' office, and Robert Tognetti in particular. Robert is responsive and makes sure I have the coverage I need at the best price. I have insured close to a dozen vehicles/motorcycles with this State Farm office and am consistently pleased with their service."
We responded:
"Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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James Greer

June 9, 2026

5  out of  5
rating by James Greer
"A 3 minute conversation and all was fixed!"
We responded:
"Thank you for your kind review of State Farm Agent Jeff Marks’s Team. We appreciate it!"
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Jose Luis Flores

May 22, 2026

5  out of  5
rating by Jose Luis Flores
"Robert was very professional and assisted me but unfortunately your premium were too high"
We responded:
"Thank you for the 5-star review, Jose! Here on State Farm Agent Jeff Marks’s Team, we are proud to serve our community and appreciate your recognition. "